Privacy Policy

At Cocina Sin Límites S.L. (Tax ID No. ES-B64888860), hereinafter 100%Chef, we are concerned not only with offering the best product, but also with the correct handling and security of the data you provide us with. For this reason, we provide you with this Privacy Policy, which is governed by the General Data Protection Regulation (GDPR 2016/679 EU) and the Law on Information Society Services (LSSI 34/2002).

Objectives of this Policy

• Transparency: To ensure that you understand what personal data we collect, why we collect it and with whom we share it.
• Use of Data: To explain how we use the information you provide us with, in order to offer you an optimal experience in the use of our services and products.
• Protection and Rights: To inform you of your rights and options regarding your personal data, as well as the measures implemented to protect your privacy.

If you have any questions about this policy, you can contact us by email: marketing@100x100chef.com.

1. Data Controller

All data provided by users (whether through forms, web browsing or when creating an account) will be incorporated and processed both by telematic and computerised and non-automated means, in accordance with current legislation.

Responsible for the file:

Cocina Sin Límites S.L.

NIF: ES-B64888860

Pol. Industrial Vallmorena, C/ Joan Peiró i Belis, 2

08339 Vilassar de Dalt, Barcelona, Spain.

2. Legitimisation of the Processing

The basis for legitimising the processing of your data is your consent when you fill in our forms, accept the processing of data for the indicated purposes and confirm acceptance of this Privacy Policy.

3. Collection of Personal Data

To guarantee the correct functioning of the website and the provision of our services, 100%Chef collects personal data in various ways:

• When creating an account on the website:
• We collect information such as name and surname, email address, password, telephone number, postal address, country, bank details and date of birth, among others.
• While browsing the website:
• Data relating to your use of the platform is recorded, such as location, IP address, products purchased, internally assigned identification code, browsing history (dates, times, clicks), as well as data on the hardware, software and browser used.
• Consent for communications:
• By accepting this policy, you authorise 100%Chef to send you communications relating to products, services or information of interest to you.

For the purposes of this policy, all information collected is hereinafter referred to as ‘Personal Data’.

4. Purpose of Data Processing

The Personal Data we collect will be used for:

• Online shopping management:
• To allow you to manage your account, make purchases, access videos, download professional content, among other services.
• Marketing actions:
• To inform you about news, promotions and products that may be of interest to you, based on your preferences and browsing habits.
• Platform improvement:
• To analyse your behaviour on the web in order to optimise and adapt the quality and functionality of our service.

Likewise, your data allows us to respond to queries and requests, as well as to create a user profile that facilitates the personalisation of our offer.

5. Data Retention

Your Personal Data will be kept for the time necessary to fulfil the purpose for which it was collected, or until you request its deletion or revoke your consent. However, we may retain it for additional periods in compliance with legal obligations or to provide information to the competent authorities.

6. Sharing of Personal Data

Under no circumstances will we sell your Personal Data to third parties. However, we may share it with:

• Official distributors:
• Our distributors in each country, who manage the online shop locally, to offer you a personalised service (for example, information on products or services in the language and with the characteristics specific to your country).

The details of each Official Distributor are available in the privacy policy section of the corresponding online shop.

User Rights

As a user of 100%Chef, you have the following rights in relation to your Personal Data, which you can exercise free of charge:

• Access: Request information about whether we are using your data and find out what information we have, for what purposes, who we have shared it with, the retention period or if we carry out profiling.
• Rectification: Request the modification of inaccurate or outdated data. Remember that you must keep your user account details up to date.
• Deletion: Request the deletion of your data when it is no longer necessary for the purpose for which it was collected or if you withdraw your consent.
• Restriction: Request the temporary restriction of the processing of your data.
• Portability: Request that a file containing your data be provided in a structured and readable format, in order to transfer it to another data controller if technically possible.
• Opposition: Object to the processing of your data for some of the purposes set out in this policy.
• Complaint: Submit a complaint to the competent supervisory authority (in Spain, the Spanish Data Protection Agency – AEPD).

To exercise these rights, you must contact our DPO (Data Protection Officer) and, in some cases, provide a copy of your identity document to verify your identity.

8. Security Measures

100%Chef has implemented the necessary technical and organisational measures to guarantee the security of your Personal Data, avoiding its alteration, loss, unauthorised treatment or access, in accordance with current regulations.

By accepting this policy, you declare that the information and data provided are accurate and truthful.

9. Contact our DPO

If you wish to exercise any of your rights, make an enquiry or file a complaint regarding data protection, you can contact our DPO:

• Telephone: +34 93 429 63 40
• Email: admin@100x100chef.com