Privacy Policy – IR

Privacy Policy

Redmond Fine Foods Limited (“RFF”) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use and protect personal data in connection with the distribution and sale of 100%Chef products in Ireland.

This policy is governed by Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Irish data protection legislation.

If you have any questions regarding this policy, please contact info@redmondfinefoods.ie.

  1. Data Controller

The data controller responsible for the processing of personal data is:

Redmond Fine Foods Limited
Unit F1, Southern Link Business Park

Newbridge Road

Naas

Co. Kildare

W91 XF63

Ireland

Email: info@redmondfinefoods.ie

Redmond Fine Foods acts as appointed distribution partner for 100%Chef products in Ireland and is the data controller for customer and business data processed in that context.

  1. Relationship with 100%Chef

100%Chef is the product brand and manufacturer. Redmond Fine Foods manages local distribution, sales, customer relationships and data processing in Ireland.

Personal data is not shared with 100%Chef unless required for product support, warranty or technical queries, or to comply with legal obligations.

  1. Legal Basis for Processing

We process personal data on one or more of the following bases:

– performance of a contract

– compliance with legal obligations

– legitimate business interests

– consent, where required

  1. Personal Data We Collect

Depending on your interaction with us, we may collect:

– name, job title and business name

– email address and telephone number

– billing and delivery addresses

– order history and purchasing information

– payment-related information (processed securely by third parties)

– communications and correspondence

– website usage data, including cookies and analytics where consent is given

For the purposes of this policy, all such information is referred to as “Personal Data”.

  1. Purpose of Data Processing

Personal Data is processed in order to:

– manage orders and deliveries

– administer customer accounts

– provide customer support and after-sales service

– meet accounting, tax and legal obligations

– communicate product updates and availability

– improve services and website functionality

Marketing communications are sent only where permitted by law or where consent has been provided.

  1. Data Retention

Personal Data is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory obligations.

  1. Data Sharing

We do not sell Personal Data.

Personal Data may be shared with:

– payment service providers

– logistics and delivery partners

– IT and hosting providers

– professional advisers and regulatory authorities

All third parties are required to process data securely and in accordance with GDPR.

  1. Your Rights

Under GDPR, you have the right to:

– access your Personal Data

– request rectification of inaccurate data

– request deletion of your data

– restrict or object to processing

– request data portability, where applicable

– withdraw consent at any time

To exercise these rights, please contact info@redmondfinefoods.ie. We may require verification of identity.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

  1. Security Measures

Redmond Fine Foods implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, alteration, loss or disclosure.

  1. Updates to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on the relevant website.