Privacy Policy – CH

Privacy Policy

The latest privacy policy of Prorest Gastronomietechnik AG
Effective from September 1, 2023

In our latest privacy statement, we inform you about:

1.Introduction

2.Objectives of the new privacy policy

3.Who is responsible for data processing?

4.How do we collect your personal data? What kind of data do we collect?

5.Why do we use your personal data?

6.Will we share your data with third parties?

7.Your rights and data deletion

8.Main change in this privacy policy

9.How to contact us?

1. Introduction

Prorest Gastronomietechnik AG, Rafz UID CHE-112.567.805 (hereinafter referred to as Prorest 100% Chef OOS), is not only committed to offering you the best products but also to the proper handling and security of your data that you provide to us. Therefore, we have updated our privacy policy to comply with the new Swiss Data Protection Act (DSG CH effective from September 1, 2023).

2. Objectives of the new privacy policy

We aim to ensure that you are aware of which personal data we store about you, why we store it, and with whom we share this data:

-We explain how we use your personal data, why we need it, and with whom we share it.

-We explain how we use the personal data you provide to offer you a great experience when using our website.

-We explain your rights and choices regarding the personal data we collect and process about you, and how we protect your privacy.

At Prorest 100% Chef OOS, we are committed to protecting your personal data, and it is important to us that you know we take this very seriously. If you have any questions or concerns, please feel free to contact us directly by email at switzerland@100x100chef.com.

3. Who is responsible for data processing?

All data provided by private users — whether by browsing the website or creating an account — is recorded and processed both digitally/computer-based and non-automated.

-Cocina Sin Límites S.L. NIF ES-B64888860, c/ Ventura Rodríguez, 6, 08035 Barcelona, Spain.

4. How do we collect your personal data? What kind of data do we collect?

Please note that the 100% Chef website uses some of your data, obtained through various forms and at different times, to ensure the proper functioning of the webshop. Here you can see the details:

-When creating an account on the website: we use the personal data you provide when creating a user account: first and last name, password, email address, phone number, postal address, country, bank details, account creation date, date of birth, etc.

-Through website usage: we also use other information about you that we can learn from your use of the internet: your location; your IP address; purchased products; the identification code we link to your profile in our system; your navigation through the platform (date and time of login, clicks, etc.) and the hardware, software, and browser you use, payment information, etc.

-From third parties: we may receive personal data about you and your activities from third parties, including official 100% Chef distributors in your country. We will only use this personal data if you give your explicit consent to such data sharing, or if 100% Chef has a legitimate interest in using the personal data to provide you with products, services, or information you may be interested in.

For all the above and any other information we may store about you, we use the term personal data.

5. Why do we use your personal data?

-Primarily, to provide you with an online shopping service, enabling you to manage your own account where you can make purchases, watch videos, download professional content, check invoices, etc.

-To carry out marketing activities. This information helps us determine which news, products, and personalized promotions might be most interesting to you.

-To improve our platform. Based on browsing data, we work to enhance the quality of the service, making it more functional and better suited to your needs.

6. Will we share your data with third parties?

We will never sell your personal data to third parties, but we will share your data with our official distributors in your country to provide a better personalized service. This way, our distributor can contact you with information about all our products or services in the language and specifics of your country.

7. Your rights and data deletion

As a 100% Chef user, you have a series of rights, so you can decide and control at any time how we use your personal data. You can exercise these rights at any time and free of charge by contacting our Data Protection Officer. To comply with your request, we need to ensure it is really you, so you must provide us with a copy of your ID. We also appreciate it if you specify which right you wish to exercise. In particular, you have the following rights:

-Access. You can ask us to confirm whether we use your personal data or not. If we do, we will also provide additional information, such as which personal data we have, what we use it for, which companies we share it with, how long we keep it, and whether we create profiles, among others.

-Rectification. You can ask us to amend any personal data we hold about you so that it is correct and up-to-date. Remember that you should keep the personal data in your user account updated at all times; you can do this in the “My Account” section.

-Data deletion. You can ask us to delete the personal data we have about you (i) if it is no longer necessary for the purposes for which we use it, or (ii) if you withdraw your consent.

-Restriction. You can ask us to temporarily restrict the use of your data.

-Portability. You can ask us to send you — or, when technically possible, to another party — a structured file that can be used and read by a computer system, containing your purchase-related personal data and any other related information for the provision of the service.

-Complaint. You can lodge a complaint with the relevant data protection authority. In your case, the relevant authorities are: Spanish Data Protection Agency or the Swiss FDPIC.

–Objection. You can object to our use of your data for any of the purposes set out in this privacy policy.

8. Main change in this privacy policy

Please note that we will inform you promptly if we decide to make any changes to our privacy policy, before such changes take effect. This way, you will know how we intend to use your personal data before we start doing so.

9. How to contact us?

Contact: Pia Widmer
Phone: +41 44 869 26 35
Email: p.widmer@prorest.ch